Who we are

SmartNode.AI is a product of 12New.AI (A20Lab, Inc.)

Turn market data into real-time, actionable insights. Make informed, strategic investment decisions.

Our mission

Empower community managers to build thriving, insight-driven communities—without drowning in chat noise or adding extra headcount.

Why we built it

Community tools either bombard you with vanity metrics or require extensive manual work. We saw talented managers forced into spreadsheet gymnastics just to understand who’s talking to whom and why it matters.

SmartNode.AI replaces that slog with explainable AI insights you can act on instantly.

What we do

SmartNode.AI acts as your always-on AI Agent inside WhatsApp, Telegram, Discord, and Slack.

It ingests every message in real time, then:

• Maps relationships – detects key members, influencers, and emerging clusters across various chats.
• Surfaces insights – flags sentiment shifts, hot topics, and unanswered questions before they snowball.
• Automates actions – drafts replies, schedules announcements, and applies rule-based moderation so you stay proactive, not reactive.
• Measures impact – delivers clear, attribution-ready dashboards that tie engagement back to growth and revenue KPIs.